Frequently Asked Questions | Custom Closets & Organization

How much do custom closets cost?

Walk-in closets typically range from $3,000-$15,000 depending on size, features, and finishes. Reach-in closets generally cost $1,200-$4,500. Factors affecting price include:

• Square footage of the space
• Number and type of accessories (drawers, shoe racks, etc.)
• Finish quality (laminate vs. wood veneer)
• Lighting and electrical work
• Complexity of installation

How do your prices compare to competitors?

ArrangeWise offers 30-40% savings compared to California Closets while maintaining comparable quality. Our RTA (Ready-to-Assemble) systems eliminate franchise fees and reduce overhead, passing savings directly to you.

Do you offer financing options?

Yes! We work with several financing partners to offer:

• 0% interest for qualified customers
• Low monthly payment plans
• Flexible terms up to 60 months
• Quick approval process

What's included in your quote?

Every quote includes:

• Professional design consultation
• All materials and hardware
• Professional installation
• 2-year warranty on installation
• Lifetime warranty on materials
• Post-installation cleanup

How long does the process take?

Typical timeline is 2-3 weeks from order to installation:

• Week 1: Design finalization and ordering
• Week 2: Manufacturing and preparation
• Week 3: Professional installation (1-2 days)

This is significantly faster than competitors who often require 4-6 weeks.

What does the installation process involve?

Day 1: Preparation

• Remove existing shelving/rods
• Prep walls and ensure proper anchoring
• Begin system assembly

Day 2: Completion

• Finish assembly and installation
• Install all accessories and hardware
• Final quality check and cleanup
• Walk-through with homeowner

Can you work around my schedule?

Absolutely! We offer:

• Evening consultations (until 8PM)
• Weekend appointments
• Flexible installation scheduling
• Minimal disruption to daily routines

What are RTA closet systems?

RTA (Ready-to-Assemble) systems are high-quality closet components manufactured in controlled environments, then professionally assembled in your home. Benefits include:

• Superior quality control vs. built-on-site
• Faster installation process
• Cost savings vs. fully custom
• Professional appearance and durability

What materials do you use?

We primarily use:

• Melamine-faced particleboard - durable, moisture-resistant, easy to clean
• Solid wood edges - for premium appearance
• Heavy-duty hardware - soft-close drawers, adjustable shelving
• Quality finishes - White, Grey, Wood-grain options

Can you work with sloped ceilings or unusual spaces?

Yes! Our systems are highly customizable for:

• Angled/sloped ceilings
• Under-stair spaces
• Irregular wall configurations
• Existing architectural features

Do you provide lighting?

We can incorporate:

• LED strip lighting
• Motion-sensor lights
• Adjustable spotlights
• Smart lighting controls

Electrical work requires a licensed electrician (we can recommend partners).

What's the difference between custom and RTA systems?

Custom built-in systems are constructed on-site from raw materials, while RTA systems are precision-manufactured components assembled in your space. RTA offers:

• Better quality control and consistency
• Faster installation timeline
• Lower cost while maintaining high quality
• Easy future modifications or relocations

Which areas do you serve?

Primary service area (no travel fees):

• Barrie (all neighborhoods)
• Aurora (all areas)
• Markham (all districts)
• Newmarket (city-wide)
• Richmond Hill (all areas)
• Bradford (all communities)

Extended service area available - call for details about surrounding communities.

Do you charge travel fees?

No travel fees within our primary service area. Minimal fees may apply for extended areas - we'll always discuss this upfront.

Can you provide references in my neighborhood?

Yes! We're happy to provide references from customers in your specific area, and many of our clients are willing to show their completed projects.

Can you work in condos and apartments?

Absolutely! We specialize in maximizing storage in smaller spaces:

• Condo-friendly installation methods
• Noise-conscious work schedules
• Compliance with building regulations
• Space optimization expertise

Do you handle other rooms besides closets?

Yes! We also organize:

• Laundry rooms - cabinets, folding areas, storage
• Mudrooms - entryway storage, bench seating
• Pantries - adjustable shelving, pull-out drawers
• Home offices - filing, supply storage
• Garages - workshop organization, overhead storage

Can you work around existing furniture?

Yes, we can:

• Design around furniture you want to keep
• Suggest layout modifications
• Recommend furniture solutions
• Coordinate with other trades if needed

What if my space has unusual dimensions?

We specialize in challenging spaces:

• Angled walls and sloped ceilings
• Very narrow or very wide closets
• Low ceiling spaces
• Irregular shapes and configurations
• Working around HVAC, plumbing, or electrical

What warranty do you provide?

Comprehensive warranty coverage:

• Lifetime warranty on all materials and hardware
• 2-year warranty on installation workmanship
• 30-day satisfaction guarantee - we'll make it right
• Local support - we're here when you need us

How do I maintain my new closet system?

Maintenance is minimal:

• Daily: Hang clothes properly, use all compartments as designed
• Weekly: Wipe down surfaces with damp cloth
• Monthly: Check and tighten hardware if needed
• Annually: Professional inspection available

What if something breaks or needs adjustment?

We provide:

• Free service calls within warranty period
• Hardware replacement at no charge
• Adjustment services for settling or changes
• Upgrade options as your needs evolve

What happens if I move?

Our RTA systems offer flexibility:

• Many components can be disassembled and relocated
• We can provide disassembly and reinstallation services
• Systems often work in new spaces with minor modifications
• Remaining warranty transfers to new installation

How do I get a quote?

Three easy options:

1. Call 647-932-3536 for immediate assistance
2. Schedule a free consultation online
3. Email info@arrangewise.com with your questions

What should I prepare for the consultation?

Nothing! Just ensure access to the spaces you want organized. We'll handle:

• All measurements
• Photos for design purposes
• Assessment of structural considerations
• Discussion of your lifestyle needs

Can I see examples of your work?

Absolutely! Check out our:

• Online gallery with before/after photos
• Customer references in your area
• Showroom appointments available by request
• Virtual consultations with portfolio review

How quickly can you start my project?

Timeline depends on project complexity:

• Consultation: Usually within 3-5 business days
• Design approval: 2-3 days after consultation
• Manufacturing: 1-2 weeks for most projects
• Installation: Scheduled based on your availability

Rush projects can often be accommodated for an additional fee.

Do you work during COVID-19?

Yes, we continue to provide services with enhanced safety protocols:

• Health screening before each appointment
• Masks and protective equipment worn by all staff
• Social distancing maintained during consultations
• Sanitization of all tools and surfaces
• Virtual consultations available as alternative