Privacy Policy – ArrangeWise
Effective Date: August 20th, 2025
Last Updated: August 20th, 2025
Introduction
ArrangeWise (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.arrangewise.com) or use our closet organization services.
Information We Collect
Information You Provide to Us
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, and home address
- Project Information: Details about your space, storage needs, and design preferences
- Payment Information: Credit card details and billing address (processed securely through Square)
- Communications: Messages, emails, and feedback you send to us
- Appointment Details: Scheduling preferences and availability
Information Automatically Collected
When you visit our website, we automatically collect:
- Browser type and version
- IP address
- Pages viewed and time spent on pages
- Referring to website addresses
- Date and time of visit
How We Use Your Information
We use your information to:
- Provide consultation and installation services
- Process payments and send receipts
- Schedule appointments and send reminders
- Communicate about your project
- Send follow-up communications and request reviews
- Respond to your inquiries and provide customer support
- Improve our services and website
- Comply with legal obligations
How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (e.g., Square for payment processing, Google for analytics)
- Suppliers: RTA cabinet suppliers for order fulfillment (only necessary project details)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or sale of our business
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request a copy of your information
To exercise these rights, contact us at info@arrangewise.com.
Marketing Communications
With your consent, we may send you promotional emails about our services, special offers, or organization tips. You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly.
Cookies
Our website uses cookies to improve your browsing experience. You can control cookies through your browser settings. Essential cookies, which are required for website functionality, cannot be disabled.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please get in touch with us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Project information is retained for warranty and service purposes for a period of 5 years after installation.
Changes to This Policy
We reserve the right to update this Privacy Policy periodically. We will notify you of material changes by posting the revised policy on our website, accompanied by an updated effective date.
Contact Information
For questions about this Privacy Policy or our privacy practices, contact us:
ArrangeWise
Barrie, Ontario
Email: info@arrangewise.com
Consent
By using our website or services, you consent to our Privacy Policy and agree to its terms.